Bad Behavior, People Problems and Sticky Situations:
A Toolbook for Managers and Team Leaders
By Gregg Ward
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"There's something in this book for everyone who works in corporate America. Ward has taken his wide understanding of complex workplace issues and turned it into a simple, practical and informative toolbook for us all."
Phil Dixon, President & CEO
Colliers International
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About this book
If you're a manager, supervisor or team leader, chances are you're dealing with bad behavior, people problems and sticky situations - sometimes every day! Gregg Ward's new book is an engaging, easy-to-use, and practical toolbook designed to help you efficiently work through difficult situations, generate win-win solutions, and move forward with confidence.
Bad Behavior, People Problems and Sticky Situations is written in an easy, no-nonsense style and packed with real - and sometimes scandalous! - stories, all gathered during Ward's many years as a consultant and advisor to major corporations and government agencies. This book will entertain you, inform you and guide you through the minefield that is today's workplace.
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